Shipping policy
Shipping Policy
Thank you for shopping at Lummori! Here's everything you need to know about how we ship your orders.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive an email confirmation with tracking details once your order has shipped.
Shipping Times
Estimated delivery times after dispatch:
- United States: 7–12 business days
- International: 7–21 business days (depending on destination and customs)
Please note that shipping times are estimates and may vary due to carrier delays, customs, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for qualifying orders — any promotions will be displayed at checkout.
International Shipping
We ship internationally to select countries. Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are determined by your local customs authority and are not within our control.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact us at info@lummori.com with your order number. We will do our best to assist in locating your package.
Lummori is not responsible for packages lost or delayed due to incorrect shipping information provided at checkout. Please ensure your delivery address is accurate before placing your order.
Contact
For any shipping-related questions, reach us at: Email: info@lummori.com Address: 30 N Gould St, Sheridan WY 82801, United States